Today its no longer enough to have "satisfied customers", your company needs "Raving Fans". You need to respond to your customers needs NOW, and effectively. The good news is technology can help you do just that. The bad news is too often the solution creates more problems. You find yourself spending more and more time taming your computers rather than working your business. Software costs begin to build up, and you're required to upgrade when the software company decides not necessarily when your business needs it. Building custom software is too expensive. Buying off the shelf software doesn't meet your business needs. Many business owners have become resigned to that fact that this is simply the way to do business. You don't have to be one of them. In 1999 PCL Design and Consulting Inc. was formed with the belief that it doesn't have to be that way. PCL starts with Open Source software that has been tested by millions of users, we sit down with you to determine your business needs then customize the software to fit them. We work with you until you are satisfied with every detail, because while we're helping you to win over your fans we want you to be one of ours.